Customer Service & Support

At ICS, your satisfaction is paramount. If for some reason, your equipment is not performing as promised, we want to know. Please call 800.321.1240 or email ics.service@oregontool.com. To Register your equipment, click here.

Dealers, Distributors & Service Centers

To find a dealer, distributor or service center near you follow these steps:

Enter your search location (city or postal code)
If you are looking to purchase new products, select which category you wish to search
If you’re looking for a Rental Dealer, only select your category from the “Rental” drop down
If you’re looking for a Service Center, only select your category from the “Service” drop down

Manuals & Technical Documents

Check out our library of resources. Enter keywords in the search bar below to find datasheets, technical specs, operator manuals, or information on ICS, Merit, and Pentruder products.

(e.g. 695GC, Part, Datasheets, etc.)

Frequently Asked Questions

Safety

Aerial Work Platforms

Concrete Chain Safety

Confined Space Entry

Diamond Blade RPM

Electrical Safety

Ergonomics for the Construction Worker

Escaping in an Emergency

Hand Saw Safety

Hard Hat Safety

Injection Injuries

Jump Starting your Battery

Lookout for the New Worker

Operator Guidelines for Sawing & Drilling

Preparing for an emergency

Protecting your eyes

Safety Footwear

Seatbelts Could Save Your Life

Slips, Trips and Falls

Suspended Slab Safety

Wall Sawing Safety

Wall Opening Dangers

Wire Sawing Safety

Working in Cold Weather

ICS Replacement/Spare Parts

Replacement Parts List - 701-A

Replacement Parts List - 680ES

Replacement Parts List - 695XL

Replacement Parts List - 890F4 FL

Replacement Parts List - 890F4

Merit Replacement/Spare Parts

Replacement Parts List - M400SS 50G R1

Replacement Parts List - M400SS 50G 1110

Replacement Parts List - M600EX 61G R4 1110

Replacement Parts List - M300-23G-HPP

Replacement Parts List - M400SS 30E R4 1110

Product Catalogs

Merit/ICS Catalog

Pentruder/ICS Catalog

Product Datasheets

Datasheet - M100W-10E

Datasheet - M100-30H

Datasheet - M100W- 23G

Datasheet - M250-30H

Datasheet - M250-23G

Datasheet - M250-10E

Datasheet - M350-38G

Datasheet - M350-20E

Datasheet - M400-50G

Datasheet - M400-30E

Datasheet - M400SS-50G

Datasheet - M400SS-30E

Datasheet - M600-61G

Datasheet - M600SS-61G

Datasheet - M600EX-87G

Datasheet - Merit PowerPack

Datasheet - ICS Flow Adapter

Datasheet - ICS Accessories

Datasheet - ICS PowerGrit

Datasheet - ICS Texas Chain

Datasheet - ICS Force4

Datasheet - ICS 680ES

Datasheet - ICS 680PG

Datasheet - ICS 695PG

Datasheet - ICS 890

Datasheet - ICS 890PG

Datasheet - ICS PowerGrit

Datasheet - Pentruder PB 3P8

Datasheet - Pentruder PB 8 20HF

Datasheet - Pentruder PB CBK

Datasheet - Pentruder CW630 HF

Datasheet - 701A

Operator Manuals

Operator Manual - Pentruder CW630 HF Chainsaw

Operator Manual - Speed Hook - Hydraulic Saws

Operator Manual - Pentruder® MDU Core Drill

Operator Manual - Pentruder® CBK HF-wall saw

Operator Manual - Pentruder® 3P8 High Frequency Wire Saw

Operator Manual - Pentruder® 8-20HF/8-20iQ HF-wall saw

Operator Manual - Pentruder® 8-20HF/CBK/6-10HF-wall saw - French

Operator Manual - SpeedHook (Swedish)

Operator Manual - SpeedHook (Portuguese)

Operator Manual - SpeedHook (Italian)

Operator Manual - SpeedHook (German)

Operator Manual - SpeedHook (French)

Operator Manual - SpeedHook (Finnish)

Operator Manual - SpeedHook (Danish)

Operator Manual - SpeedHook 633

Operator Manual - TSS

Operator Manual - P110 PowerPack

Operator Manual - P95 PowerPack (English)

Operator Manual - P95 PowerPack (Swedish)

Operator Manual -P95 PowerPack (Spanish)

Operator Manual - P95PowerPack (German)

Operator Manual -P95 PowerPack (Dutch)

Operator Manual - 890F4 Flush Cut

Operator Manual - 890F4

Operator Manual - 814PRO

Operator Manual - 695GC/695F4

Operator Manual - 695GC/695F4 (Spanish)

Operator Manual - 695GC/695F4 (Italian)

Operator Manual - 695GC/695F4 (German)

Operator Manual - 695GC/695F4 (French)

Operator Manual - 695GC/695F4 (Dutch)

Operator Manual - 695GC/695F4 (Danish)

Operator Manual - 680GC

Operator Manual - 680GC (Spanish)

Operator Manual - 680GC (Italian)

Operator Manual - 680GC (German)

Operator Manual - 680GC (French)

Operator Manual - 680GC (Dutch)

Operator Manual - 680GC (Swedish)

Operator Manual - 680GC (Russian)

Operator Manual - 680GC (Portuguese)

Operator Manual - 680GC (Finnish)

Operator Manual - 680GC (Danish)

Operator Manual - 680GC (Bulgarian)

Operator Manual - RZ60

Operator Manual - 853PRO

Operator Manual - 660GC

Operator Manual - 633GC/633F4

Operator Manual - 613GC

Operator Manual - 603GC

Operator Manual - 695XL - English

Operator Manual - 695XL - German

Operator Manual - 695XL - Spanish

Operator Manual - 695XL - French

Operator Manual - 695XL - Portuguese

Operator Manual - 695XL - Italian

Operator Manual - 695XL - Dutch

Operator Manual - 680ES - Italian

Operator Manual - 680ES - French

Operator Manual - 680ES - Spanish

Operator Manual - 680ES - English

Operator Manual - 680ES - Dutch

Operator Manual - 680ES - German

Operator Manual - 680ES - Portuguese

Operator Manual - 701-A - English

Service Manuals

Service Manual - 695XL

Service Manual - 680ES

Service Manual - 814PRO

Service Manual - 695GC/F4

Service Manual - 633GC

Service Manual - 613GC

Service Manual - 660GC

Service Manual - 680GC

Service Center Locations

SERVICE CENTER LOCATIONS

Pricing

2021 ICS Pricing

2021 Merit Pricing

2021 Pentruder Pricing

Tip Sheets / Instructions / Troubleshooting

Daily Maintenance

Field Troubleshoot

Rental Reference

Sales Reference Guide

Warranty

ICS Limited Warranty Policy

Pentruder Limited Warranty

Merit Limited Warranty

Guidebar Fit-up Chart

ICS Compatible Guidebars

Safety Data Sheets

SDS 2-stroke Engine Oil

SDS Hydraulic Oil

Not finding what you need?

Contact our customer service team Monday – Friday 6:30am – 3:30pm PST

800.321.1240